LC
Lindokuhle C

1 reviews | Active since Jan 2023

28 Mar 2023, 11:14

DSTV ****, added Disney plus without my consent

Everyone check you dstv bill, they have been charging me for a Disney plus subscription that I didn't subscribe to. They even make cancelling it a problem as it does not show up under your accounts, you have to go to live chat and only then it will be canceled. They know they are charging people for nonsense that you did not ask for and then hide it. Dstv is already a **** as is and the fact that yall are ****ming people intentionally is even worse, you need to do better.

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Replies (3)
LC
Lindokuhle C's update28 Mar 2023, 11:19
Reviewer Update
And then to top it all off, I go on chat to ask when was this added and by who and the agent Nontlantla that I was speaking to just closes the chat when I'm asking for more information on who and what details were used to add this subscription
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2023, 11:32
Official
Hi Lindokuhle Cawe, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
LC
Lindokuhle C's update28 Mar 2023, 14:36
Reviewer Update
I just received an Sms saying my Disney plus account has been activated and again I never asked for this. What is going on with DSTV, also I want my money back as I never signed up for this and I better not be charged again for this ***** yall are pulling