JN
Johan N
1 reviews | Active since Apr 2013
08 Mar 2022, 17:48
DSTV activating my package without my knowledge
DSTV decided to switch my package back on at after I cancelled it for the end of January. I am currently trying to figure out what is going on as I will be emigrating soon. As a side note, they deducted money of my account in February without any consent, this was refunded after a battle but in my book constitutes theft. In my view DSTV and the like has served its purpose and this company should not be doing business in SA anymore
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Mar 2022, 18:25Hi Johan van Niekerk,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Mar 2022, 18:25
Official
Hi Johan van Niekerk,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Mar 2022, 13:12Hi Johan van Niekerk,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, we have reversed charges and cancelled the services on your account. The services on Showmax have also been removed.
Kind regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, we have reversed charges and cancelled the services on your account. The services on Showmax have also been removed.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Mar 2022, 13:12
Official
Hi Johan van Niekerk,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, we have reversed charges and cancelled the services on your account. The services on Showmax have also been removed.
Kind regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, we have reversed charges and cancelled the services on your account. The services on Showmax have also been removed.
Kind regards,
DStv: Hello Peter Team
Best regards,