EH
Emile H

1 reviews | Active since Nov 2015

03 Jan 2017, 18:38

DSTV Accredited installers

<p>I bought a DSTV Explora on the 27th of December 2016 the installer from the company that i bought the decoder from came on the 28th to install. The technician did not greet on arrival or departure after the job was done i was quoted and i said that quotes should be discussed prior to installation. 1 hour later my DSTV has no signal and Multi choice says i need to get the installer out again . i have been trying this sine the 28th and they keep making appointments whereby no one shows up eventually they just don't answer their phones i am now paying for something that's not working this installer should lose his license what can i do .</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2017, 19:14
Official

Dear Emile

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2017, 19:01
Official

Dear Emile

Thank you for taking our call, as discussed the problem with your installation has been resolved.

Apologies for the frustration and inconvenience you have experienced with our service.

Regards

Elna

Best regards,