Dstv accounts - no refunds
Impossible to get a refund from dstv for old account after switching from decoder to streaming. Irrespective of sending proof of payments, and acknowledgement from dtsv that there is an existing balance in the old account. Amounts to about 2k.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Aug 2023, 12:29Hi Douglas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Aug 2023, 12:29
Official
Hi Douglas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
30 Aug 2023, 11:34Dstv attending to my complaint as soon as possible, which probably means never. Dstv going down the route of the a number of companies in SA who do not care at all for customers. As soon as there is an alternative sports channel vendor everyone will be switching off.
's update30 Aug 2023, 11:34
Reviewer Update
Dstv attending to my complaint as soon as possible, which probably means never. Dstv going down the route of the a number of companies in SA who do not care at all for customers. As soon as there is an alternative sports channel vendor everyone will be switching off.