DSTV accounts is a *****

DSTV accounts is a *****. My father is a pensioner and has been double billed by this company that now refuses to refund him. The old man has no money to see him through the month. why would you guys do this. Her are the details of the case: The position is as follows I paid R1660 for monthly premium on 29 of February and on the 11 of March another payment was erroneously effected. I have supp**** all requested documents but refund has yet to be received.I have no clue why it has taken so long to do refund. I have two decoders one in Deserly and another in kzn as you know. Could you please take the matter further cos all documents have been despatched to Randburg DSTV head office.

He contacted you guys and this is all you had to say: Thanks for getting in touch with DStv your query has been logged and your reference number is ***6.

fix this: account number: ***1