MK
Muhammed K
1 reviews | Active since Dec 2019
08 Dec 2019, 23:21
Dstv accounts
My DSTV Account =R9000. 00 ( As per my knowledge DSTV is a prepaid service) I have tried to contact dstv call Centre several times, but no one in the call center can explain to me as to WHY As far as getting in contact with DSTV ACCOUNTS department this impossible I was forced to pay my account in order to be reconnected The next month the bill came to R954 which is my normal bill, when I enquired about my previous bill of R9000 I was told via the call Centre that someone would contact me off which I'm still waiting This months bill is R1680, I have not paid it, so I am disconnected Please Help DSTV
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Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Dec 2019, 09:02 Dear Muhammed K,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply09 Dec 2019, 09:02
Official
Dear Muhammed K,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
MK
Muhammed K's updateReviewer Update
09 Dec 2019, 13:25Thank you, services restored, account explained in detail, great turn around time from the consultant. Thank you DSTV
MK
Muhammed K's update09 Dec 2019, 13:25
Reviewer Update
Thank you, services restored, account explained in detail, great turn around time from the consultant. Thank you DSTV