JZ
Jeremy Z

1 reviews | Active since Dec 2012

27 May 2020, 06:51

DSTV Accounts Department - USELESS!!

It is with utter disgust that I review the DSTV accounts department again. I signed up for a price lock of R949 in February and since then DSTV have not be able to ensure that the correct amount is deducted from my account. I have phoned DSTV twice, with promises of sorting this out, but nothing.

0
Replies (4)
JZ
Jeremy Z's update27 May 2020, 10:16
Reviewer Update
I have also made 2 phone calls with no resolution. I want my account fixed and the money you have taken from me paid back to my bank account ASAP!!!
JZ
Jeremy Z's update27 May 2020, 17:51
Reviewer Update
Good day, still no response or resolution. I know customer care is not very high on your list of priorities especially if you can just take any amount you wish, but would it be too much too ask for someone at the DSTV accounts department to phone me to sort this out?
JZ
Jeremy Z's update28 May 2020, 08:14
Reviewer Update
Hi, can you please pay the credit to my bank account please. I'm really not confident that this issue has been resolved and correct debit order amount will be deducted going forward.
JZ
Jeremy Z's update03 Jun 2020, 11:55
Reviewer Update
Hi, ANY FEEDBACK???