DStv accounts department ******* or idiots

<p>I am exceptionally upset with this company.</p> <p> </p> <p>After months of me following up as to why my debit order wasn't coming off it was an error on Multi-choices side.</p> <p> </p> <p>It took months of me phoning and emailing to get this rectified.</p> <p> </p> <p>I am no ***** and i believe myself to be honest I said I owe you money please send me a statement and banking details so I can pay you..... over a month went by I had to contact Multi-choice again to get a statement and banking details!!!</p> <p> </p> <p>Finally I received some help from VeriCred. They sent me banking details and a statement. </p> <p> </p> <p>I received and email from multi-choice to arrange a payment plan. I agreed as as I was still waiting for my statement. I would pay back over the next 6 months no problem.To my rather shock and anger multichoice took it upon themselves to take R2928.20 from my account . Not the agreed upon amount of R1027.00.</p> <p> </p> <p>Also the statement says the outstanding amount is R2779.20???? Not R2928.20.</p> <p> </p> <p>I was being exceptionally polite and giving Multi-choice the opportunity to get ahead of a complaint as I emailed and called them last week. But apparently they dont care about their client dispite all their marketing saying the oppisite.</p> <p>Your exceptionally disappointed and angry client.</p>