DSTV Accounting nightmare continues, even after I drew them pictures. Literally!

<p> </p> <p>I have been struggling to get my Holiday account stabilized with Multichoice now for Months</p> <p> </p> <p>There is simply to many accounts involved with your profile and every other consultant has a different idea</p> <p>of how your account is balanced.</p> <p> </p> <p>- Some say it works on one single account. Others say it is Box office, Main and Holiday account seperately</p> <p>Some say the Main account is in Rands while the holiday account is in days with a rand leg processed to</p> <p>the Main account. It has just simply became a major headache to manage and control a simple process</p> <p>and I strongly suspect that they are doing it for very cinister reasons !!</p> <p> </p> <p>Everytime I complain or opproach them a NEW person is assigned to the case who might ot might not be</p> <p>in the mood to read up on all the history and efforts of those that came before him. If Journals are finally</p> <p>processed to correct issues, it is left "unverified" because the team leader doesn't know what is happening!</p> <p> </p> <p>I have now drawn you a DETAILED account flow of the past 3 months - Please study it and revert with any questions. Then please pass the corrections and explain to me how you Charge your customers for Holiday viewing...!!???</p> <p> </p> <p>Can't go on like this. Please fix or I'll have to revert to YouTube and LTE streaming. This is rediculous.</p> <p> </p>