EL
Ernie L
1 reviews | Active since Aug 2012
11 Jun 2020, 10:09
DSTV Accounting.
All of a sudden 10-06-2020 I get an SMS that I need to pay my account. This account is suddenly active after I Cancelled it on 07-10-2019. How ***** are these people?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Jun 2020, 10:43Hi Ernie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jun 2020, 10:43
Official
Hi Ernie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Jun 2020, 16:30Hi Ernie,
We do note your DStv account was cancelled in October 2019. Due to a technical glitch and back end system tests, the account was reconnected in error. We have escalated to the IT department to cancel the services and ensure this error does not occur again.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We do note your DStv account was cancelled in October 2019. Due to a technical glitch and back end system tests, the account was reconnected in error. We have escalated to the IT department to cancel the services and ensure this error does not occur again.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply11 Jun 2020, 16:30
Official
Hi Ernie,
We do note your DStv account was cancelled in October 2019. Due to a technical glitch and back end system tests, the account was reconnected in error. We have escalated to the IT department to cancel the services and ensure this error does not occur again.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We do note your DStv account was cancelled in October 2019. Due to a technical glitch and back end system tests, the account was reconnected in error. We have escalated to the IT department to cancel the services and ensure this error does not occur again.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
EL
Ernie L's updateReviewer Update
12 Jun 2020, 08:07Thank you for the update, I did not want any blacklisting to happen on a closed account. Have a lekker weekend.
EL
Ernie L's update12 Jun 2020, 08:07
Reviewer Update
Thank you for the update, I did not want any blacklisting to happen on a closed account. Have a lekker weekend.