PO
Paul O

1 reviews | Active since Jan 2016

15 Apr 2017, 08:43

DSTV Account never correct !!!

<p>Since 4 months, recurrent problems with account. Premium paid end January - 1 year in advance, balances constantly changing - and now saying needs payment in May !!!</p> <p>our customer number is ********** 0</p> <p>Main Account</p> <p>R0,00</p> <p>next payment is on 5 May 2017</p> <p>Balance brought forward: R666,44</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Apr 2017, 09:00
Official

Dear Paul

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Apr 2017, 11:26
Official

Good day Paul

As per our telephonic conversation , we confirm that your account is fully paid up until 04/02/2018.

Apologies for the confusion as your statement still reflects a credit. It will all be cleared and updated as soon as possible.

We'll keep you posted.

Thank you

Girly

Best regards,