DSTV Account Messup

ACC ***5<br> I am a DSTV customer for close to 10 years now. I always paid via EFT dispite DSTV bullying tactics to force me to change to Debit order. From September 2015 i moved homes and my address changed. Thats when things started going wrong at Mutichoice Accounts. I still paid as always on the 2nd of month. They could not pick up my payments on their side. Every 5 days they disconnected me. I called back to different call centre people , They requested payment confirmation , i sent it, and they connect me But they charge me the reconnection fee despite it not being my fault. I went to Multichoice Ranburg office and they said they will reverse all reconnection fees and that my account was in CREDIT of R350. Its now Feb 2016 and they are still disconnecting me apparently im now oweing R1000 .. I left several messages for Supervisors and financial people to call me and no response. <br> I got a reponse from DSTV saying that they will reduce bill by R400.I am not happy with this.<br> Please can someone from your financial give me a call