DSTV Account department
<p>Today is the 4th August & my service has been suspendid on my walker device. I have made payment on the 31st July. The Bloemfontein branch says that I must first send them proof of payment & then they will reconnect my service. I spoke to Sifiso who is the manager, but he has no s**** at all in resolving my issue. I read a lot about their bad service & maybe it's time to take this to a next level. I now paid money to charity, no service.</p>
Dear Antheny Esterhuizen
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Antheny Esterhuizen
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Antheny Esterhuizen
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We unable to access your DStv account with the information provided. Please provide us with your ID number or customer number in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind regards
Lebogang
Dear Antheny Esterhuizen
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We unable to access your DStv account with the information provided. Please provide us with your ID number or customer number in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind regards
Lebogang