dstv account
<p>i had an extra dstv decoder on my account with my other two that i have on dual view so besides that i canceled the single decoder due to the fact that the person using it decided he doesnt want it no more so i canceled it on the @8 January 2016 and ever sice then i phone in every month with the same problem to my account that i have to pay over a R1000 to stay entertained but my subscribtion should only be less then than because im on premium i will not pay for their mistakes so please fix your mistake and get my account in order other wise i will cancel my subscribtion and you will start losing clients due to them at the call center not doing their jobs properly</p>
Dear Mrs Greyling,
Thank you for taking your time to contact us.
Upon our investigations, we confirm that you have been assisted from our call centre.
Your account has been manually adjusted which now has a credit balance. Your next payment is R696.01 payable by 28 May 2016.
We would like to thank you once more for bringing this matter to our attention.
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah
Dear Mrs Greyling,
Thank you for taking your time to contact us.
Upon our investigations, we confirm that you have been assisted from our call centre.
Your account has been manually adjusted which now has a credit balance. Your next payment is R696.01 payable by 28 May 2016.
We would like to thank you once more for bringing this matter to our attention.
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah