NM
Nelisa M
1 reviews | Active since Mar 2018
01 Aug 2019, 19:14
DSTV ACCOUNT
Good day
Hope someone can assist.
I made contact with DSTV on the 1st August 2019 querying about the balance on my account of R545.00 and I spoke to Zandile who gave me a nasty attitude and an unclear statement about this amount.
My account has been disconnected since first week of July and instead of them billing me R399 that I signed for they have additional amounts I know nothing about on my account.
On top of that DSTV is giving us useless service but they still demand that we pay extra charges for playing same programmes every day with no differences or any changes and they keep increasing the monthly fee but we not gaining anything in watch same programmes over and over again.
I'm so ****ed with this kind of service and need it fixed because there's no way I'm paying R545.00 that I know nothing about. And worst of all they tell me that if I pay this R545 they will reconnect it until the 11th July 2019, how insane is that whereas we in August.
I demand answers and this Zandile lady must be dealt with.
Regards Nelisa
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Nelisa M's updateReviewer Update
05 Aug 2019, 22:24No response no nothing. Like I said these people don't give a damn about their customers. They all about ripping the hell out of us. I'm so disappointed in them. And they deserve 0 rating. I'm so disgusted by their service they can keep their account if they want to.
NM
Nelisa M's update05 Aug 2019, 22:24
Reviewer Update
No response no nothing. Like I said these people don't give a damn about their customers. They all about ripping the hell out of us. I'm so disappointed in them. And they deserve 0 rating. I'm so disgusted by their service they can keep their account if they want to.