CE
Christo E
1 reviews | Active since Apr 2018
02 Apr 2018, 11:56
Dstv account
I have my dstv and paid evry month and yet they switch off my dstv and as i paid my account at pic and pay theone month it was R35 next month is was 5000 so how can the explain that plz help me
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Apr 2018, 13:28Dear Christo Erasmus
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Apr 2018, 13:28
Official
Dear Christo Erasmus
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Apr 2018, 13:30Good day Christo Erasmus
Thank you for bringing this matter to our attention.
We unable to access your account with the information you provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply04 Apr 2018, 13:30
Official
Good day Christo Erasmus
Thank you for bringing this matter to our attention.
We unable to access your account with the information you provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,