mL
marius L
1 reviews | Active since Jan 2016
01 Apr 2025, 08:08
DSTV Accont
My DSTV account is a problem every month. Every month there is a Balance brought forward of R 400 + This value is newer the same. I get paid between the 25th to the 27th of every month so I pay my account every month between the 25th to the 27th. I look on the app and on the whatsapp group for the amount I must pay. Be cores the account is never the same value. Then the end of the month there is a balance brought forward like I have not paid the account.
Then Netflix I paid R99.00 every month be cores I am on the premium package. Nou out of the blow it is R199.00 without me knowing. Then I contact the call center thy cannot help me and will get a manager to phone me thus never happens. Thy never phone me. Bad if I do not pay the account before the 1st thy suspend my account even if there are queries on the account. So, I am forced to pay.
This must get sorted urgent and a DSTV Manager must phone me to get all my problems sorted ASAP.
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Replies (2)mL
marius L's updateReviewer Update
02 Apr 2025, 10:16DSTV Phoned me yesterday morning and thy will looked at my account and come back to me by 12:00. I am still waiting for them to phone me and this Moring my DSTV is suspended.
Bat the problem is on their site bat my DSTV gets suspended. I need urgent attention on the mater. I need the lady that phone me yesterday to phone me.
Bat the problem is on their site bat my DSTV gets suspended. I need urgent attention on the mater. I need the lady that phone me yesterday to phone me.
mL
marius L's update02 Apr 2025, 10:16
Reviewer Update
DSTV Phoned me yesterday morning and thy will looked at my account and come back to me by 12:00. I am still waiting for them to phone me and this Moring my DSTV is suspended.
Bat the problem is on their site bat my DSTV gets suspended. I need urgent attention on the mater. I need the lady that phone me yesterday to phone me.
Bat the problem is on their site bat my DSTV gets suspended. I need urgent attention on the mater. I need the lady that phone me yesterday to phone me.
mL
marius L's updateReviewer Update
03 Apr 2025, 13:13DSTV Has still not phoned me regarding my account. My DSTV is nou suspended and DSTV is doing nothing about this. Every day I must phone them and wat for 30min an tell thy pickup. then a must explain the whole story over and over.
Why can DSTV not phone me like DSTV sed thy will and tell me wat is the problem. Can the manager phone me please.
Why can DSTV not phone me like DSTV sed thy will and tell me wat is the problem. Can the manager phone me please.
mL
marius L's update03 Apr 2025, 13:13
Reviewer Update
DSTV Has still not phoned me regarding my account. My DSTV is nou suspended and DSTV is doing nothing about this. Every day I must phone them and wat for 30min an tell thy pickup. then a must explain the whole story over and over.
Why can DSTV not phone me like DSTV sed thy will and tell me wat is the problem. Can the manager phone me please.
Why can DSTV not phone me like DSTV sed thy will and tell me wat is the problem. Can the manager phone me please.