MB
Musa B
1 reviews | Active since Nov 2019
08 Nov 2019, 11:12
DSTV Absurd Customer Service
Customer number: ***0 So I used to hear people talking about DSTV Multichoice being trap and didn't believe.
Well I've been asking for my refund for the whole week and being told "It's been approved and will be paid within 48hrs" then nothing happens I call again and get told the same **** again and again.
Please refund my money PLEASE!!!
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
08 Nov 2019, 13:45Afternoon Musa,
We apologise for the delay. The refund was approved today and it should be in your bank account in the next 2 to 3 days.
Regards
Kagiso
We apologise for the delay. The refund was approved today and it should be in your bank account in the next 2 to 3 days.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply08 Nov 2019, 13:45
Official
Afternoon Musa,
We apologise for the delay. The refund was approved today and it should be in your bank account in the next 2 to 3 days.
Regards
Kagiso
We apologise for the delay. The refund was approved today and it should be in your bank account in the next 2 to 3 days.
Regards
Kagiso
Best regards,
MB
Musa B's updateReviewer Update
08 Nov 2019, 14:22Hey Kagiso, you really don't get the message? You guys have been telling me the same story for the past 7 days.
It feels like all of you guys are just deliberately pathetic??!!!
This is sickening yeeeeeeer fvc****!
It feels like all of you guys are just deliberately pathetic??!!!
This is sickening yeeeeeeer fvc****!
MB
Musa B's update08 Nov 2019, 14:22
Reviewer Update
Hey Kagiso, you really don't get the message? You guys have been telling me the same story for the past 7 days.
It feels like all of you guys are just deliberately pathetic??!!!
This is sickening yeeeeeeer fvc****!
It feels like all of you guys are just deliberately pathetic??!!!
This is sickening yeeeeeeer fvc****!
MB
Musa B's updateReviewer Update
08 Nov 2019, 14:31Earlier today when I called in someone told me it was approved yesterday... What the **** now guys!!!
Is this the kind of **** service your customers receive, plainly coz there's not much competition out there for the ****ing services you offer...
Sort me out asap!!! So I can cancel the ****ing contract!!!
Is this the kind of **** service your customers receive, plainly coz there's not much competition out there for the ****ing services you offer...
Sort me out asap!!! So I can cancel the ****ing contract!!!
MB
Musa B's update08 Nov 2019, 14:31
Reviewer Update
Earlier today when I called in someone told me it was approved yesterday... What the **** now guys!!!
Is this the kind of **** service your customers receive, plainly coz there's not much competition out there for the ****ing services you offer...
Sort me out asap!!! So I can cancel the ****ing contract!!!
Is this the kind of **** service your customers receive, plainly coz there's not much competition out there for the ****ing services you offer...
Sort me out asap!!! So I can cancel the ****ing contract!!!
MB
Musa B's updateReviewer Update
09 Nov 2019, 06:12Ok sorted.
Seems I simply had to make noise to get you guys to do your job huh.
Thank you!!!.
Seems I simply had to make noise to get you guys to do your job huh.
Thank you!!!.
MB
Musa B's update09 Nov 2019, 06:12
Reviewer Update
Ok sorted.
Seems I simply had to make noise to get you guys to do your job huh.
Thank you!!!.
Seems I simply had to make noise to get you guys to do your job huh.
Thank you!!!.
DStv (MultiChoice)'s replyOfficial
15 Nov 2019, 22:04Hello Musa B
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents.
Regards
Ntando
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents.
Regards
Ntando
Best regards,
DStv (MultiChoice)'s reply15 Nov 2019, 22:04
Official
Hello Musa B
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents.
Regards
Ntando
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents.
Regards
Ntando
Best regards,