1 reviews | Active since Jun 2016

02 Mar 2023, 08:31

DSTV - Absolutely no service

So I spoke to three different people during last month in order to do a 24 month price lock on my DSTV subscription. And true to form nothing happened. My debit order went off this month, no change. The service is absolutely poor. On top of the high premium we have to pay my catchup on my decoder does not work. Absolutely poor service. My rating of the service on a scale of 1 to 10 will be -10.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2023, 08:37
Official
Hi  Fanie, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
's update03 Mar 2023, 09:43
Reviewer Update
A DSTV consultant phoned me again this morning. The second time this week, but after a few words spoken they ring off. I really don't know what to do to be able to communicate with these people.