1 reviews | Active since Nov 2015
Dstv absolutely ********** service!!!
I am truly disgusted with Multichoice, I have literally spoken to multichoice 28 times in one month. Every time with the exact same issue. We have a main decoder and then 2 xtraviews. The main decoder works the other 2 for a day then it gives errors. We then call in then they fix it and the tomorrow same thing. Each consultant giving a different account on what the issue is.
Last week we receive a sms , the amount due is 1700 and will be deducted, I called them they assured my they fixed it as the amount due was 890. Take a guess what happened on the 25th? They deducted the 1700. Called yesterday again with the issue of signal and debit order, they assure me they have escalated the matter to their IT as they having an error on their side they will call me back before 8pm. I called them just before 8 the call centre tells me they can't assist as they are inbound and outbound???!!!
I am truly appalled at this service , what else is a person to do!!!!!
