DSTV Absolutely disgusting service.

On Good Friday my wife informed me that we could not watch recorded shows and Catch Up was unavailable. So I called in:<br> Fail #1 After sitting on the call for one hour with the consultant she then advised me to take the decoder to multichoice.<br> Fail #2 After carting the decoder to Centurion Centre, she reformatted the hard drive without even checking, something I could have done myself. Recordings then worked and said my Catch will take two days to download.<br> Fail #3 It is now Tuesday and still not working, so I phone again where consultant says its a known problem and I should have received comms, he transfers me to next consultant for Catch Up signal.<br> Fail #4 This person informs me that there is no such thing as sending catch up signal, makes me jump another 100 hoops before saying I should take my decoder back to service centre. Naturally I am quite annoyed at this time and asked her to send someone to me as I tired of playing this game. She says she cant.<br> Fail #5 DSTV have monopolized the market and we have to listen to their ****. I have not missed a payment and pay R1300 to them every month.<br> <br> Really sad to be bul**** by a company, But I have no choice.<br> Irony: Multichoice, Grrr!