DSTV

I was trying to use DSTVNow on my mobile but could not connect. Thought I reset my password, which it says was changed succesfully, but still could not connect.

So I called them and after more than an hour, they figured out my streaming option was deactivated. So I ask why and when, they could not answer that. It could be *****elent activity they said. So I asked why wasnt I informed about that and then they changed their reasoning to that it is one of the reasons, but could not give any other reason.

So I requested them to activate it again, but now I have to go into a store to do that. My question still is why did they not informed me. You cant just deactivate a service which I pay for. Streaming is part of the Premium package.

I am not going to drive to a store because of their mistake. I need them to activate my streaming service.