DSTV

I have been cut off!!!!!!!!!!!!!!!!! I paid for October on 30 September. I also paid for November on 2 October!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have spent the whole day speaking to the help desk trying to explain this and being told I dont know how accounts work!!! I have been told that my payment of 2 October was not received. I paid with my credit card with the exact same details and my bank has informed me that this transaction went through!!!! I have spent the day sending proof of payments!!!! I AM STILL NOT CONNECTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I work in accounts department myself - could you please look in your 'unallocated account' or somewhere because my payment was made from FNB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!