1 reviews | Active since Jun 2016
Dstv - a waste of time
<p>firstly - you pay a fortune to watch repeats all the time</p> <p>secondly - I have the full bouquet, this morning a few channels were available. </p> <p>the rest gave an error.</p> <p>tried calls in several times...people said they would call back but no one did.</p> <p>finally after countless calls, try tell you that your account has been suspended. </p> <p>The account was paid on the 21st, today is the 17th...how can it be suspended??</p> <p>then even if it is suspended...how is there a selected few channels that are available eg. 101, 201, 202, 203 etc</p> <p> </p> <p>Up till now nothing has been sorted out.</p> <p>you pay a fortune every month, yet most of what you guys show are repeats!!!</p> <p>then the assistance and help you receive is pathetic.</p> <p> </p> <p>i am very disatisfied and quiet disgusted at this!!!!</p>
Dear Mr Pillay
Thank you for taking our call today.
As discussed, your service is restored and the payment reflects in your account.
Your payment date will remain as the 01st of every month till further notice. Should you wish to change the payment date to the 15th of every month, you will be charged the pro rata balance.
We understand that you find repeats frustrating. It’s important to know that MultiChoice does not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification. MultiChoice arranges the channels into DStv packages and broadcasts the channels.
The other reason programmes are repeated is to give our valued customers an opportunity to see something they might have missed. Or to record on their PVRs a show they might have missed.
Thank you for your honest feedback regarding our service.
Please don’t hesitate to contact us, should you require any further assistance.
Kind regards
Dinah
Dear Mr Pillay
Thank you for taking our call today.
As discussed, your service is restored and the payment reflects in your account.
Your payment date will remain as the 01st of every month till further notice. Should you wish to change the payment date to the 15th of every month, you will be charged the pro rata balance.
We understand that you find repeats frustrating. It’s important to know that MultiChoice does not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification. MultiChoice arranges the channels into DStv packages and broadcasts the channels.
The other reason programmes are repeated is to give our valued customers an opportunity to see something they might have missed. Or to record on their PVRs a show they might have missed.
Thank you for your honest feedback regarding our service.
Please don’t hesitate to contact us, should you require any further assistance.
Kind regards
Dinah