GJ
George J
1 reviews | Active since Aug 2015
04 Mar 2023, 06:34
DSTV A NO NO
Now 2 weeks struggling to get connected after I made a full payment on the 18th of February. Agents are useless and ***********. Made numerous phone calls, on the website chat everyday, WhatsApp chats - no one can assist me to sort out their problem which affects me as a paying customer. Sent proof of payment 4 times - please can someone with a bit of savvy take control at Multichoice/ DSTV????????
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Mar 2023, 07:40Hi George de Jager,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Mar 2023, 07:40
Official
Hi George de Jager,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
GJ
George J's updateReviewer Update
04 Mar 2023, 08:58Exactly what you rep**** a week ago!! Nobody gives any feedback. Same old same old
GJ
George J's update04 Mar 2023, 08:58
Reviewer Update
Exactly what you rep**** a week ago!! Nobody gives any feedback. Same old same old
GJ
George J's updateReviewer Update
27 Mar 2023, 13:08Today is the 27th of March , still this issue hasn't been resolved.
Received 6 reference numbers so far - nothing done!!
Last one was Friday the 24th of March the agent said it would be resolved within 24/48 hours - going for day 3 now.
Received a call from Multichoice on 07 March confirming they have received my payment and needs to be allocated to my account by their Finance department - 3 weeks later and I am still waiting.
Received 6 reference numbers so far - nothing done!!
Last one was Friday the 24th of March the agent said it would be resolved within 24/48 hours - going for day 3 now.
Received a call from Multichoice on 07 March confirming they have received my payment and needs to be allocated to my account by their Finance department - 3 weeks later and I am still waiting.
GJ
George J's update27 Mar 2023, 13:08
Reviewer Update
Today is the 27th of March , still this issue hasn't been resolved.
Received 6 reference numbers so far - nothing done!!
Last one was Friday the 24th of March the agent said it would be resolved within 24/48 hours - going for day 3 now.
Received a call from Multichoice on 07 March confirming they have received my payment and needs to be allocated to my account by their Finance department - 3 weeks later and I am still waiting.
Received 6 reference numbers so far - nothing done!!
Last one was Friday the 24th of March the agent said it would be resolved within 24/48 hours - going for day 3 now.
Received a call from Multichoice on 07 March confirming they have received my payment and needs to be allocated to my account by their Finance department - 3 weeks later and I am still waiting.