DSTV a joke, poor service, false promises and *********** systems

Subscribing to DSTV streaming service have proved infuriating. Paying for the premium service on July 7 I was immediately able to watch my selected programmes for a day. Then no service the following day. On following up I was asked for proof of payment which was mailed and after a frustrating period in which I missed watching the rugby game on Saturday I had my service restored.

A week later, after watching various programmes all week and up to the tennis on Friday evening I wake up to a no service screen. Again asked for proof of payment, again this was sent, and after almost an hour on the phone NO CONTENT AVAILABLE.

FOR THE SECOND TIME I HAVE MISSED THE GAME I SIGNED UP FOR

The most appalling service, not able to escalate the problem to a manager, and still no service. WHAT A JOKE certainly the most unprofessional and poor service. I have wasted at least 1 and half hours of my airtime on talking to a person to get no satisfaction.