DSTV - A bunch of *******

<p>I have requested DSTV to cancel my insurance on my decoder since Feruary 2017, beacuse I have cancelled my DSTV subscription prior to that.</p> <p>I have spoken to several consultants at DSTV, who said they will process the cancelation and I will be refunded. Its 5 months later and every month I am still debited. I call DSTV almost every month to find out what the hell is going on. They apologise and 'assure' me that it will be cancelled and refunded.</p> <p>R20.00 a month may not seem like a big issue, but it belongs to me and NOT DSTV. And if their are thousands of DSTV subcribers who have simmilar issuses, it all adds up.</p> <p>I have just spoken to a consultant again, who put me on hold for 10 mintues, because I wanted to speak to a supervisor, only to be told after being on hold, that they are in a meeting. They is NO urgency what-so-ever in resolving this, as long as MY money is accumulating interest in DSTV's account.</p>