DK
Dylan K

1 reviews | Active since Jan 2018

17 Aug 2020, 13:17

DSTV a bunch of moegoes

DSTV.... This must be the most amateurish organization ever. Worst miskate was to decide to re-activate my dstv account after cancelling my subscription. Mistakes from the onset. They first tell me no sir you don't have to pay then you have to pay a pro rate, which is fine . I asked for Compact lady tells me R499 with pvr access and all of a sudden im on compact plus and I need to pay R759. call ask to speak to a manager, im told by Joe he's working from thats not my problem. A case will be logged and i will get feedback after 2 weeks, what kind of service is that for your misktakes . if i dont get feedback by wednesday morning please cancel my account immediately.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Aug 2020, 14:30
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team