LL
Leonie L
1 reviews | Active since Jan 2024
03 Jan 2024, 10:42
DSTV
It is ridiculous how one can simply not just unsubscribe from a package! When using the app, all seems well, until you have to choose which date you want the subscription to end - the only dates available to choose from is in the past!!!! Then I tried on MyDSTV and I am still waiting for "a team member" to step in!!! I even phoned the helpline, entered all the required details and was then just cut off!! DSTV's service suck!!!!!
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
03 Jan 2024, 10:44Hi Leonie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jan 2024, 10:44
Official
Hi Leonie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
