LL
Leonie L

1 reviews | Active since Jan 2024

03 Jan 2024, 10:42

DSTV

It is ridiculous how one can simply not just unsubscribe from a package! When using the app, all seems well, until you have to choose which date you want the subscription to end - the only dates available to choose from is in the past!!!! Then I tried on MyDSTV and I am still waiting for "a team member" to step in!!! I even phoned the helpline, entered all the required details and was then just cut off!! DSTV's service suck!!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2024, 10:44
Official
Hi Leonie, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team