AS
Awonke S

1 reviews | Active since Oct 2024

06 Oct 2024, 10:40

DSTV

I'm dissatisfied with DSTV for not allocating my payment on time. The. Immunisation is zero no support nor care given to the customers. The DSTV says i have not paid my account yet I paid my account on the on the same day they installed the DSTV In my house. When I contacted them they demanded POP and I provided them with the POP. It’s been a 3 days of back and forth and still not help, the guys answer after 24hours. After a long fight with them resending POP multiple times they responded saying have escalated the issue so that the payment can be allocated.

I’ am frustrated …

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Oct 2024, 11:41
Official
Hi  Awonke, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team