ZW
Zane W
1 reviews | Active since Sept 2018
03 Jan 2022, 13:29
Dstv
Good day mu name is zane and im very unhappy with your service
My amount due were R 717 which i paid i made two payment one of R670 whice was on the 26th of December and another of R50 whice was in the 28th of December
The reason for R50 payment was to reconnect my service due to the first amount not neglecting and everything was fine until today when my service was disconnected for what i really don't know
Second of all this dstv rewards is a **** and should be stopped i won a premium subscription for a month but never got upgraded to premium
So please solve this problem because apparently your finance department is closed
Helpful (0)
Replies (2)0
Replies (2)ZW
Zane W's updateReviewer Update
03 Jan 2022, 13:52 What funny is that a lady called Candice told me that no payments is reflecting and a must sendbproof of payment she drop the phone i called back and a different agent pick up and for some reason my payment reflected so i just want to know are the agents using the same system to check up peoples accounts plus the dstv access account is active but my compact is disconnected please explain
And please can you take me of this premium package its a **** and now my service is suspended due to a poor dstv system
And please can you take me of this premium package its a **** and now my service is suspended due to a poor dstv system
ZW
Zane W's update03 Jan 2022, 13:52
Reviewer Update
What funny is that a lady called Candice told me that no payments is reflecting and a must sendbproof of payment she drop the phone i called back and a different agent pick up and for some reason my payment reflected so i just want to know are the agents using the same system to check up peoples accounts plus the dstv access account is active but my compact is disconnected please explain
And please can you take me of this premium package its a **** and now my service is suspended due to a poor dstv system
And please can you take me of this premium package its a **** and now my service is suspended due to a poor dstv system
DStv (MultiChoice)'s replyOfficial
03 Jan 2022, 15:29Hi Zane Welcome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jan 2022, 15:29
Official
Hi Zane Welcome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team