MD
Marian D

1 reviews | Active since Dec 2022

21 Dec 2022, 18:19

Dstv

Everytime i phone something else goes wrong i received a bill for over R3000 because the operator connected wrong decoder. Yesterday after months of having disney plus on my subscription it is gone after i phoned about my one decoder not getting signal. I phoned again and was told there is no recollection or data of me having Disney plus. I flipped because i have been paying on my subscription incl showmax as well. Now they said i must pay an additional R119. After being a client for more than 10 years. I am so unhappy some of the operators are helpfull and the others which are the majority make more of a mess up and more goes wrong and after so many airtime and holding on for 2 hours the one time still wasn't sorted out!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Dec 2022, 18:32
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team