BF
Bennie F
1 reviews | Active since Aug 2020
05 Jun 2023, 14:14
DSTV
DStv service is non-non-existant. I have a DSTV Premier subscription and I pay R879 per month for this. I have now struggled for weeks to get them to connect my Showmax subscription to this account. I have been on the phone with them for more than 5 hours. I have logged a call with a reference number and a promise that they will get back to me. Obviously no response. It is no wonder that people cancel their subscriptions.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Jun 2023, 17:20Hi Bennie ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jun 2023, 17:20
Official
Hi Bennie ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
BF
Since you already subscribe through a partner, you must cancel your existing payment method first before changing to a new one. This may require you to contact your current billing provider.
This is the message I get. I did indicate in an earlier conversation with you that this is what happens.
You also promised to call me back, which you never did.
Very disappointing.
Bennie F's updateReviewer Update
06 Jun 2023, 16:56Since you already subscribe through a partner, you must cancel your existing payment method first before changing to a new one. This may require you to contact your current billing provider.
This is the message I get. I did indicate in an earlier conversation with you that this is what happens.
You also promised to call me back, which you never did.
Very disappointing.
BF
Bennie F's update06 Jun 2023, 16:56
Reviewer Update
Since you already subscribe through a partner, you must cancel your existing payment method first before changing to a new one. This may require you to contact your current billing provider.
This is the message I get. I did indicate in an earlier conversation with you that this is what happens.
You also promised to call me back, which you never did.
Very disappointing.
BF
Bennie F's updateReviewer Update
06 Jun 2023, 16:57Since you already subscribe through a partner, you must cancel your existing payment method first before changing to a new one. This may require you to contact your current billing provider.
This is the message I get. I did indicate in an earlier conversation with you that this is what happens.
You also promised to call me back, which you never did.
Very disappointing.
This is the message I get. I did indicate in an earlier conversation with you that this is what happens.
You also promised to call me back, which you never did.
Very disappointing.
BF
Bennie F's update06 Jun 2023, 16:57
Reviewer Update
Since you already subscribe through a partner, you must cancel your existing payment method first before changing to a new one. This may require you to contact your current billing provider.
This is the message I get. I did indicate in an earlier conversation with you that this is what happens.
You also promised to call me back, which you never did.
Very disappointing.
This is the message I get. I did indicate in an earlier conversation with you that this is what happens.
You also promised to call me back, which you never did.
Very disappointing.