MS
Marinda S

1 reviews | Active since Dec 2019

25 May 2020, 20:28

Dstv

In February I was contacted for a fixed package of R799 + insurance of R35 not surprisingly I am billed since then with a different amount every month!!!!!!! I'm so sick of the lack of service because u can send emails, call them nothing happen DSTV don't even bother to give feedback pathetic service

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 May 2020, 20:45
Official
Hi Marinda Smith, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MS
Marinda S's update25 May 2020, 21:07
Reviewer Update
I want this amount of R1 134 reversed immediately because I did not give u permission to deduct it from my account and billed with the correct amount or I will reverse it myself and pay in the correct as amount
MS
Marinda S's update25 May 2020, 21:44
Reviewer Update
This story is said over and over every time last month I paid R500+ also to apparently because my account was rectified and this month I paid more again and when I called in to get an explanation I was told my account was not rectified??????? Every month I have this problem and every month a different story????????? When is this n I w going to stopped and my account debited with the correct amount going forward?????? And it does not help to email *** done that and still waiting for a reply 3 months down the line what a joke
MS
Marinda S's update26 May 2020, 07:45
Reviewer Update
Again feedback stopped?????
MS
Marinda S's update26 May 2020, 17:21
Reviewer Update
Helo I'm still waiting for feedback on my complaint??????????