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Tshepiso T
1 reviews | Active since Jun 2012
11 Apr 2024, 22:37
DSTV ******!!!
On the 23rd of March 2024,I downgraded my subscription to DSTV access via the whatsapp platform and I was quoted about R139,I then paid R140 via EFT on the 1st of April 2024.Yesterday evening around 6pm-11/04/2024, my channels weren't showing besides the 100 channel.When I tried fixing the E102-29 error I was informed that I owe R292.78 that includes a reconnection fee.How in the hell am I owing if I made payment,of the quoted amount on time and my connection was never discontinued.Fix this mess,before I take this any further!!!You are a bunch of ****** and I'm not about to let this go.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
11 Apr 2024, 22:39Hi Tshepiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Apr 2024, 22:39
Official
Hi Tshepiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Tshepiso T's updateReviewer Update
12 Apr 2024, 14:52Hi please call me at 4pm.
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Tshepiso T's update12 Apr 2024, 14:52
Reviewer Update
Hi please call me at 4pm.
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Tshepiso T's updateReviewer Update
12 Apr 2024, 16:09Still waiting for your call.
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Tshepiso T's update12 Apr 2024, 16:09
Reviewer Update
Still waiting for your call.
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Tshepiso T's updateReviewer Update
13 Apr 2024, 15:54Can someone call me pertaining to my previous matter,I waited for your call at 4pm yesterday. Why ask me what time I would like to be called then not call?!
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Tshepiso T's update13 Apr 2024, 15:54
Reviewer Update
Can someone call me pertaining to my previous matter,I waited for your call at 4pm yesterday. Why ask me what time I would like to be called then not call?!
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Tshepiso T's updateReviewer Update
15 Apr 2024, 15:05Is anybody going to bother giving me a call or should I go ahead and cancel my subscription?!
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Tshepiso T's update15 Apr 2024, 15:05
Reviewer Update
Is anybody going to bother giving me a call or should I go ahead and cancel my subscription?!