GN
Gerhard N

1 reviews | Active since Mar 2018

27 Mar 2020, 12:03

DSTV

As of 23/03/2020 my mother in law has E102-29 displayed on screen. I have phoned since then and everytime they just escalate and nothing happens. It is 26/03/2020 and still nothing happened. Her customer number is ***8.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2020, 12:38
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
GN
Gerhard N's update27 Mar 2020, 12:43
Reviewer Update
Now all of a sudden there is an E16-4 on the extra view decoder. Apparently it will take at least 30 minutes to clear. What a joke! Pay for service...
GN
Gerhard N's update27 Mar 2020, 15:09
Reviewer Update
Thank you Kagiso. It seems to be solved! Much appreciated!!!
GN
Gerhard N's update27 Mar 2020, 15:28
Reviewer Update
All good!!