ET
Elton T
1 reviews | Active since Jan 2014
26 Apr 2023, 16:10
DSTV
Hi. Stopped using DSTV for maybe 1and half years. Had a month to month service.made sure I paid up my DSTV account. NOW DSTV sends me a message stating that I owe them DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R1022.58 (I phoned in and the agent raises her voice at me. Telling me. Did I cancel my service and I have a premium account.what must I do.DSTV trying to ***** from their old canceled customers) I think I must try and contact Mandy Wheeler on 702)I want DSTV to give me the recordings where I activated my Premium Package
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Apr 2023, 16:59Hi Elton Teen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Apr 2023, 16:59
Official
Hi Elton Teen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
ET
Elton T's updateReviewer Update
02 Jun 2023, 18:48Hi. I just called in on *** and spoke to a sales consultant and she confirmed that I do not owe DSTV anything. In fact I have a R2 credit.
I would just like to THANK the DSTV Hello Peter Team for Helping me and resolving my Query.
Please can this team train their accounts Team at DSTV call centre as this is an upgrade in Service from Hello Peter DSTV Team.
I would just like to THANK the DSTV Hello Peter Team for Helping me and resolving my Query.
Please can this team train their accounts Team at DSTV call centre as this is an upgrade in Service from Hello Peter DSTV Team.
ET
Elton T's update02 Jun 2023, 18:48
Reviewer Update
Hi. I just called in on *** and spoke to a sales consultant and she confirmed that I do not owe DSTV anything. In fact I have a R2 credit.
I would just like to THANK the DSTV Hello Peter Team for Helping me and resolving my Query.
Please can this team train their accounts Team at DSTV call centre as this is an upgrade in Service from Hello Peter DSTV Team.
I would just like to THANK the DSTV Hello Peter Team for Helping me and resolving my Query.
Please can this team train their accounts Team at DSTV call centre as this is an upgrade in Service from Hello Peter DSTV Team.