JN
Johan N
1 reviews | Active since Sept 2022
18 Jan 2025, 20:02
DSTV
hi, My name is Johan and I want to complain about the service getting from DSTV. They sold an insurance to me covering everything including installation problems. I do not have signal on certain channels and the other channels I keep on losing signal. I phoned them regarding this problem on Monday the 13th and still no response. so now I can not watch my channels but must still pay for it. If I am overdue one day they stop my DSTV. If I want to stop my subscription I must pay a panelty, so now I am paying for someting I do not have. Looks like they just want your money but do not care about you as a customer
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DStv (MultiChoice)'s replyOfficial
18 Jan 2025, 22:49Hi Johan,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jan 2025, 22:49
Official
Hi Johan,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team