Dstv

I added dstv internet to my package it worked fine the first 2 months the 3rd month I started having issues with dstv not loading the data on the 1st of every month I had to call them to load my data every month and when they did load it It was already at the end of the month so I asked them to cancel it coz we tried numerous times to fix it with a manager and they just couldn't fix it so I canceled it and agreed to pay a cancelation fee every month until it was canceled now it is 6 months later and it's still not canceled they keep putting off my dstv package because they say the money I paid for it went to the dstv internet the managers are no help very poor service