DSTV

DSTV has only four walk in service centers for whole of Pretoria after the Centurion branch closed. I visited the Water Glen branch. I waited in line for 50 minutes Thursday last week. My faulty decoder was exchanged for an upgraded decoder of which the software was not up to date. Back to the same branch on Monday. 09h17 Number 13 in the row to go inside. 09h31 Number 9 in line to go in. 10h34 Going in at last. Some twenty five people behind me in the line. 11h35 Finished at last

We pay more than R1000 per month to receive this kind of service delivery when the only device you can use breaks??? Sad thing is: Our problem is still not solved.

Is it worth it to support this monopoly? I seriously do not think so.

Henriette M Botha