AG
Anton G
1 reviews | Active since Nov 2019
08 Nov 2019, 05:49
DSTV
I have a debit order for over 1yr never late and never skipped, just to discover that they have deducted three months payments claiming I am in arrears. After using my mobile trying to get someone to give me email to send my complaint to....the lady rather rep**** to me I will receive an email from them to show my arrears. Thats why I hate debit orders and how can banks allow debit orders for more then what you agreed to....
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Nov 2019, 12:06 Dear Anton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Nov 2019, 12:06
Official
Dear Anton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Nov 2019, 13:49Hello Anton
I tied to call you to no avail.
We apologize for the quality of service that you have received from us - rest assured that this, in no way, reflects our service ethic.
A journal has been captured and is pending approval from our finance team due to incorrect billing on your account.
Please note that a refund will be captured as soon as we receive feedback from finance.
Regards
Ntando
I tied to call you to no avail.
We apologize for the quality of service that you have received from us - rest assured that this, in no way, reflects our service ethic.
A journal has been captured and is pending approval from our finance team due to incorrect billing on your account.
Please note that a refund will be captured as soon as we receive feedback from finance.
Regards
Ntando
Best regards,
DStv (MultiChoice)'s reply15 Nov 2019, 13:49
Official
Hello Anton
I tied to call you to no avail.
We apologize for the quality of service that you have received from us - rest assured that this, in no way, reflects our service ethic.
A journal has been captured and is pending approval from our finance team due to incorrect billing on your account.
Please note that a refund will be captured as soon as we receive feedback from finance.
Regards
Ntando
I tied to call you to no avail.
We apologize for the quality of service that you have received from us - rest assured that this, in no way, reflects our service ethic.
A journal has been captured and is pending approval from our finance team due to incorrect billing on your account.
Please note that a refund will be captured as soon as we receive feedback from finance.
Regards
Ntando
Best regards,