DSTV

Joel M: 04 Jan 2021, 09:21

Hello. Today is the 4 January and I was told this will be escalated and I will get a call within 48 hrs. The request was send on the 22 Dec 2020 and till today I have not received a call. There is Disciplinary measures but nothing is happening. i called today and asked to speak to a manager or team manager and yet again they are all not available. So tell me how do we get these services yet we religiously pay subscription? I am waiting still for that call. Again no improvement service is so pathetic even managers a scared to handle our calls.

I am being ignored as this is from the 4 Jan and still no answer or reply to query. Now there is something else as I am waiting for team leader or manager again for 3 days nothing. An you have team leaders you say. As I was typing this message one consultant said they calling a team leader for me but he is not going to be of help more than she was. Meaning there is nothing they can do for me but just take my money.