TB
Thulisile B
1 reviews | Active since Apr 2020
15 Apr 2020, 18:34
DSTV
The customer service at multichoice is very bad ,I have been calling them to fix the E30 error it's been three days now,the fail to fix it and we have paid our DSTV in this lock down the TV it's not working,my name Is Thulisile. I don't know what to do anymore before they promised to call me back but they didn't.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
15 Apr 2020, 19:21Hi Thulisile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Apr 2020, 19:21
Official
Hi Thulisile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TB
Thulisile B's updateReviewer Update
16 Apr 2020, 00:02Hello I will be happy to see my tv playing, because I have been using my airtime for this past three day speaking to different consultant,the said part is that even if the hear that you were out of airtime during the conversation, no one will call you back,I spoke with Alisa and nokuthula some I don't even recall their names . Please upgrade your service especially when it comes to communicate. I looking forward to see our tv playing please.
TB
Thulisile B's update16 Apr 2020, 00:02
Reviewer Update
Hello I will be happy to see my tv playing, because I have been using my airtime for this past three day speaking to different consultant,the said part is that even if the hear that you were out of airtime during the conversation, no one will call you back,I spoke with Alisa and nokuthula some I don't even recall their names . Please upgrade your service especially when it comes to communicate. I looking forward to see our tv playing please.
TB
Thulisile B's updateReviewer Update
16 Apr 2020, 13:15Hello Kagiso that is not my cellphone number,mine is ***/ ***. Since from yesterday late the decor is on "installation Wizard " I cannot do anything on remote,tv even on decoder. How long do I have to wait for this to be fixed it's day 4 now whereas I have paid it. I don't have airtime to call you anymore what must I do now. THIS IS VERY FRUSTRATED. I GUESS I HAVE TO TAKE THIS MATTER TO THE NEXT LEVEL BEFORE THE END OF TODAY THIS MUST BE FIXED.
TB
Thulisile B's update16 Apr 2020, 13:15
Reviewer Update
Hello Kagiso that is not my cellphone number,mine is ***/ ***. Since from yesterday late the decor is on "installation Wizard " I cannot do anything on remote,tv even on decoder. How long do I have to wait for this to be fixed it's day 4 now whereas I have paid it. I don't have airtime to call you anymore what must I do now. THIS IS VERY FRUSTRATED. I GUESS I HAVE TO TAKE THIS MATTER TO THE NEXT LEVEL BEFORE THE END OF TODAY THIS MUST BE FIXED.
TB
Thulisile B's updateReviewer Update
16 Apr 2020, 13:19Where did you get those numbers because mine it's *** and my phone is working. This is not fair.
TB
Thulisile B's update16 Apr 2020, 13:19
Reviewer Update
Where did you get those numbers because mine it's *** and my phone is working. This is not fair.