ST
Steve T
1 reviews | Active since Sept 2015
22 Sept 2015, 07:29
DSTV
Yesterday I contacted the multichoce call centre. I have a problem with channel 161 it has been showing error code E48-32 some times its plays and some time doesn't. When a call yesterday a lady called Refiloe had place me on hold for 30 minutes with no response until my air time got finished. I'm paying DSTV every month and their service its poor. This is not the 1st time this happens the other day I spoke to some guy who told me he is not a machine when he asked me so many times to give him my I'd number. Multichoice call centre agents are so rude
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DStv (MultiChoice)'s replyOfficial
26 Sept 2015, 10:01Hello SteveNce,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply26 Sept 2015, 10:01
Official
Hello SteveNce,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,