DSTV

on the 23 Dec 2019 I phoned DSTV to ask them to activate my Holiday Home decoder friends were staying at my holiday home. So both decoders my mine decoded in Jhb & the holiday decoder would be activate. This took 20 minutes as the person Sindiswa did not understand what I wanted. Eventually the hoilday home was decoded. A little while later I turn my Jhb TV on only to find it had been swithched off. I phoned DSTV again it was a painful experience, finally activated. I stated that the full package must be activated. Few days later I find I can't play back recordings as this was not activated. Another phone call to DSTV. Then I get a sms stating I owe R85 odd. Stating they were going to swith off DSTV. Phone again to be informed I must pay immediately. Told them as they debit my acc why should I pay & what was the R85 for. No info available. Lat month My acc was debited with R738 instead of R904. ask why unknow. The servive at DSTV is hopeless you don't get assisted just irritated. The consultants don't seem to understand what is wanted. In the back round all you can hear is laughter and shouting. You ask to speak to a senior person, but are always told they are not available, they are out,, at lunch. What is going on at DSTV. I addressed an email to Mr Rainer never even got a reply. DSTV get your act togther, Nedflix is going to leave you behind.