DSTV

How or why can DSTV suspend there serveries, at this time when everyone in South Africa are in lock down, I just payed my brothers as he and his wife are stuck in Zambia, hes wife went up to spend Easter weekend with her husband, not taking her laptop, so she could not transfer finds into the stop order account, lucky to get someone to look after the house, but now they don't have DSTV. very sad indeed. I would like to know if there staff are on full pay or like most SA family's having to cut the income. if not then why are we still paying full rates.