DSTV

As they advertise that u can have DSTV NOW and login to 3 Devices. Logged in with my previous phone and everything was fine. Now I have a new phone same as the previous 1 but only shows 6 channels. Went on live chat no agent has rep**** later I get an email that they end my chat cause I wasn't there. OK my husband n I called the agents are rude and not willing to help. They told us they also don't know what to do. They didn't even bother to take an extra mile for the customer to find out maybe from Team leaders or anyone above. I worked in customer service for years but what I experienced with DSTV agent they are not customer friendly