AN
Anthea N

1 reviews | Active since May 2011

12 Dec 2022, 15:13

Dstv

I have never been so disappointed in a service provider. When you want to upgrade immediately but try and downgrade another story tried 3 months. 22nov spoke to somebody was cut of but downgrades with a balance R324. Johannes Nkabinde thought it good to flag me as ***** as he made it own decision I had stopped debit order which I did not. Saturday spoke to a lady that said I must go to Ushaka walk in for assistance she could not see I am in Pretoria. Saturday when to walk in a lady assist and promised she will phone back, never did. Called again now I had no.packes. Now immediately I must pay another amount. People are very uncompitant not helpful. I am going to take this matter to my lawyer.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Dec 2022, 15:36
Official
Hi Anthea Naude, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team