DSTV ****

I created a Stream account a long time ago, but use Netflix, Prime and other streaming services so haven't used it for a while. I decided to give the Access package another try at R99pm. I log onto the website and want to activate Access. The website shows a R74.65 balance which I assume is the remainder of the month (exactly R99 pro-rata for 24/31 days), so I pay it, plus another R20 and R1 which the website says will be credited. After I pay R97.65 it shows R78 due by 19/08 (13 days). The Whatsapp and website is a BS chatbot, useless to anybody. I call the call center. They tell me my billing cycle is from the 19th (based on what?) and I paid R97.65 for 13 days. No amount of reasoning about R99pm got any joy from the operator. It is not a lot of money, but I wonder how many 1000's of subscribers get ****med by DSTV with this nonsense. I will never use DSTV again on principle.