SG
Saraven G
1 reviews | Active since May 2018
03 May 2018, 15:36
Dstv
Very disappointed with DSTV the I have to phone the call centre 4 times to get my DSTV drifta working then was asked to take it to the walk in central only to be advised that MultiChoice no longer supportes this device. So I emailed them and they say that I should just throw my drifta away as it's never going to work again. I paid for the device how can I just put it in the bin.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 May 2018, 16:04Dear Saraven Govender,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 May 2018, 16:04
Official
Dear Saraven Govender,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 May 2018, 16:40Dear Saraven Govender,
Your concern is currently being investigated by the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Please note when MultiChoice launched its mobile TV service in 2010, the technology was fresh and new. Over the last few years, technologies and standards have evolved as broadband access continues to grow. This has resulted in the supply of our mobile TV devices becoming limited.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 May 2018, 16:40
Official
Dear Saraven Govender,
Your concern is currently being investigated by the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Please note when MultiChoice launched its mobile TV service in 2010, the technology was fresh and new. Over the last few years, technologies and standards have evolved as broadband access continues to grow. This has resulted in the supply of our mobile TV devices becoming limited.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,
SG
Saraven G's updateReviewer Update
03 May 2018, 17:59I don't need the device as I have one I need my device to be active
SG
Saraven G's update03 May 2018, 17:59
Reviewer Update
I don't need the device as I have one I need my device to be active